About Us
Welcome to Local, your trusted partner for fast, reliable, and transparent local delivery services across Indonesia. Operated by TIJ Express, Local is built on a foundation of innovation, customer-centric values, and operational excellence.
Our Mission & Vision
Our mission is to empower local businesses and individuals with seamless, same-day delivery solutions — bridging communities through smart logistics. We envision a future where every neighborhood has equitable access to efficient, eco-conscious, and digitally enabled delivery infrastructure.
Who We Are
Local is a dedicated vertical of TIJ Express, a licensed and fully compliant logistics provider registered with the Indonesian Ministry of Communication and Information Technology (Kominfo) and the Ministry of Transportation. Headquartered in Jakarta, our network spans over 30 cities and serves more than 150,000 active users monthly.
Core Values
- Reliability: Real-time tracking, on-time delivery guarantees, and 24/7 support.
- Transparency: Clear pricing, no hidden fees, and open communication at every step.
- Innovation: AI-powered route optimization, paperless documentation, and mobile-first user experience.
- Community First: Local hiring, sustainable packaging initiatives, and partnerships with neighborhood SMEs.
Leadership & Commitment
Our leadership team brings over 45 years of combined experience in Indonesian logistics, fintech, and digital transformation. We are committed to ethical business practices, data privacy, and continuous service improvement — guided by international standards and local regulatory requirements.
Get in Touch
Have questions, partnership inquiries, or feedback? Reach out to our team at support@local.tijexpress.com or visit our Contact Us page for live chat and phone support.
Learn More
Explore our full story, milestones, and impact reports on our About Us page. Review our legal framework in the Privacy Policy, Terms & Conditions, and Disclaimer.
Last updated: March 15, 2025